Privacy Policy

1. Who We Are

MLP Railway Maintenance Ltd is a registered company in England & Wales (Company No. 03002270). Registered office: Unit 60, Brookhill Road Industrial Estate, Pinxton, Nottingham NG16 6NS. Telephone: 01773 811977 Email: info@mlprail.co.uk

2. Information We Collect

• Contact details: name, email address, phone number, company/site name.
• Enquiry details: messages or requests sent via our contact form or email.
• Website data: limited technical information such as IP address, browser type, and pages visited (via server logs and analytics).
• Cookies: only essential or analytics cookies; we do not use advertising cookies.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotations or site information.
• Manage and deliver railway inspection and maintenance services.
• Maintain internal records and comply with legal or regulatory obligations.
• Improve our website, communications, and client experience.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases under UK GDPR:

• Contract: to perform a contract with you or your organisation.
• Legitimate interests: for business correspondence and client relationship management.
• Legal obligation: to comply with statutory or safety requirements.
• Consent: where you have specifically agreed to receive information from us.

5. How We Store and Protect Your Data

All data is stored securely on UK-based servers with restricted access. We implement appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure. Emails sent to info@mlprail.co.uk are processed using secure, GDPR-compliant mail services.

6. Sharing Your Information

We do not sell or rent your information. We may share limited personal data with:

• Trusted contractors or suppliers working on MLP projects (under confidentiality agreements).
• IT and hosting providers who help operate this website and our internal systems.
• Regulatory bodies or authorities when legally required.

7. Data Retention

We retain personal data only for as long as necessary for the purpose collected — typically for up to 7 years after a project or enquiry, in line with legal and safety record-keeping obligations.

8. Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent (where applicable).
• Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, contact us at info@mlprail.co.uk.

9. Cookies and Analytics

Our website uses minimal, non-invasive cookies to support basic functionality and performance analytics (for example, visitor counts and popular pages). You can control or delete cookies through your browser settings at any time.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page with the “last updated” date shown at the top.

11. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:
MLP Railway Maintenance Ltd Unit 60, Brookhill Road Industrial Estate, Pinxton, Nottingham NG16 6NS
Email: info@mlprail.co.uk
Tel: 01773 811977